Effective Date: June 2025

Hello Chelo (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

When you visit our site or fill out our contact form, we may collect the following information:

• Your name

• Email address

• Phone number

• Any other personal details you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries

• Schedule consultations or travel planning calls

• Deliver relevant travel service updates or marketing content (only with your consent)

• Improve user experience and optimize our offerings

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may be shared with trusted service providers who assist in operating our website or delivering our services, and only to the extent necessary.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

5. Your Choices

You have the right to:

• Request access to the data we hold about you

• Request corrections or deletion of your data

• Opt-out of receiving promotional emails by clicking “unsubscribe” at the bottom of our emails

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Cookies

We may use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: [email protected]