Please Read Carefully Before Using Our Services

Terms & Conditions

Effective Date: June 2025

Welcome to Hello Chelo Travels. By accessing our website or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Use of Our Website

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. Unlawful behavior includes but is not limited to harassment, defamatory conduct, or transmitting offensive content.

2. Booking & Payment Terms

All bookings are subject to availability and confirmation. Specific payment terms, cancellation policies, and refund conditions will be outlined in your individual travel agreement and itinerary contract.

We reserve the right to modify or refuse bookings at our sole discretion.

3. Client Responsibility

Clients are responsible for providing accurate information at the time of inquiry or booking. This includes full names (as per travel documents), contact details, and any necessary disclosures related to travel preferences or health.

It is also your responsibility to ensure all passports, visas, vaccinations, and other travel documentation are valid and up to date.

4. Intellectual Property

All content on this website—including but not limited to branding, text, visuals, and design—is the property of Hello Chelo Travels and may not be reproduced or redistributed without written permission.

5. Limitation of Liability

Hello Chelo  acts as a travel curator and facilitator and is not liable for loss, damage, or delay caused by third-party suppliers (e.g. hotels, airlines, ground transport). We are not responsible for unforeseen disruptions, including natural disasters, pandemics, political unrest, or force majeure events.

6. Privacy

Use of this website and submission of personal information is subject to our Privacy Policy, which outlines how we collect, store, and protect your data.

7. Governing Law

These terms are governed by the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes will be resolved in local courts.

8. Updates to These Terms

We reserve the right to change these terms at any time. Updated versions will be posted here, and continued use of the site constitutes acceptance of those changes.

Contact Us

If you have any questions about these terms, please contact us:
📧 [email protected]